Introduction:

We are seeking a reliable and efficient Housekeeper to join our team and ensure that our facilities are clean and well-maintained. The Housekeeper will be responsible for cleaning guest rooms, common areas, and other areas of the facility, as well as performing tasks such as laundry and inventory management. The successful candidate will have strong attention to detail and be able to work efficiently in a fast-paced environment.

Responsibilities:

• Clean guest rooms and common areas, including dusting, vacuuming, and changing linens

• Perform tasks such as laundry and inventory management

• Maintain a clean and organized work area

• Report any maintenance issues or damages to the appropriate team members

• Follow all safety and sanitation policies and procedures

• Other duties as assigned

Qualifications:

• Minimum of 1 year of experience as a housekeeper or in a similar role

• Strong attention to detail

• Ability to multitask and handle a high-volume workload

• Ability to work efficiently in a fast-paced environment

• Basic math skills

Perks:

• Competitive salary

• Paid time off

• Medical, dental, and vision insurance

• 401(k) retirement plan (US only), Employer RRSP match (Canada only)

• Professional development opportunities

• Positive and supportive work environment

Speak with others using clear and professional language

• Support team to reach common goals

• Ensure adherence to quality expectations and standard

• Move, lift, carry, push, pull, and place objects weighing less than or equal to 65lbs pounds without assistance.

Full Job Description

Great guests, set up and breakdown breakfast buffet, replenish buffet and serve beverages to patrons at tables. Provide an amazing experience for any guests you encounter.

Tasks

• Check with customers to ensure that they are enjoying their meals and take action to correct any problems.
• Clean tables or counters after patrons have finished dining.
• Prepare full buffet and ensure it remains stocked and full.
• Perform food preparation if needed duties such as bacon, grits, eggs and brewing coffee.
• Stock service areas with supplies such as coffee, food, tableware, and linens.
• Fill salt, pepper, sugar, cream, condiment, and napkin containers.

. Requirements:

-Must have a flexible schedule and be able to work weekends and holidays.

QUALIFICATION STANDARDS

EDUCATION

High School graduate or equivalent preferred

EXPERIENCE

One year experience in food and beverage

Company Benefits include:

-PTO Time off 

-Medical Insurance

-Dental Insurance

-401K

-Vision insurance

DEPARTMENT: HOUSEKEEPING

IMMEDIATE SUPERVISOR: HOUSEKEEPING SUPERVISOR

FULL-TIME/PART-TIME/ON-CALL

WEEKENDS/HOLIDAYS

TRANSPORTATION

JOB SUMMARY:

Our housekeeping staff is primarily responsible for hotel rooms and their cleanliness at the hotel. Related tasks include, but are not limited to: Overall room quality and cleaning, guest satisfaction, and to help communicate hotel needs and concerns with other departments.

Position Summary:

• Maintain clean and appealing guest rooms and common areas according to quality standards of the property.
• Provide outstanding guest service by greeting and interacting with guests throughout your day
• Have fun in a positive atmosphere with friendly co-workers!
• Essential Functions:
• Cleaning up to 18 guest rooms per shift to Marriott standards, with a strong attention to detail
• Ability to load & operate a washer and dryer, as well as fold laundry
• Maintaining a positive attitude, and respectfulness of others
• Follow safety regulations regarding handling of chemicals, clean up of body fluids, and potentially hazardous materials
• Clean and maintain guest rooms, including bed and bathrooms, in accordance with property and brand specifications in a timely manner
• Maintain clean and safe work areas (hallways, laundry room, chemical rooms) * Assist co-workers when your help is needed
• Provide information to guests about hotel services, facilities and other amenities in a positive and helpful manner
• Listen and respond positively and professionally to guests' requests or complaints; interact with guests in a friendly and cheerful manner as directed by leadership
• Physical Requirements:
• Must be able to walk a total of 8 hours in a day.
• Must be able to lift up to 40 lbs.
• Must be able to carry 20-35 lbs. up to a distance of 200 ft.
• Job Specifications :High School Diploma or equivalent. Ability to read, write, speak, and understand the primary language of the workplace. Valid Louisiana Driver’s License and an acceptable driving record.
• Personal Qualifications:
• Reasonable intelligence and emotional maturity.
• Ability to present oneself in a professional manner.
• Clean, well groomed, and neat appearance.
• Common sense and good judgement.
• Ability to communicate and work well with others

*

• License and Certifications:**

Valid Louisiana Driver’s License and an acceptable driving record.

*

• Educational Background:
• High School Diploma or equivalent.

• Must be able to bend, squat, crawl, climb, reach above shoulder level, kneel, grasp, push and pull.

Job Types: Full-time, Part-time

DEPARTMENT: FRONT DESK

IMMEDIATE SUPERVISOR: FRONT OFFICE MANAGER

PART-TIME/FULL-TIME

WEEKENDS/HOLIDAYS

JOB SUMMARY:

Responsible for answering and transferring phone calls, checking guests in and out of the hotel, taking reservations and interacting with guests to provide the best quality service possible. Performs sales and customer service functions related to guest registration, reservations, and revenue collections, in a manner that will ensure hotel guests receive a secure place to stay with friendly, attentive service.

Work Activities and Procedures:

• Provide exceptional customer service to all hotel guests, making their stay as comfortable and accommodating as possible while achieving team and Brand goals.
• Perform quality assurance (QA) requirements for department.
• Communicate with Manager regarding status of groups.
• Communicate with Housekeeping regarding VIP arrivals and expediting VR rooms.
• Communicate pertinent shift information to Manager/Supervisor and team members both verbally and in writing via log-book. Update as necessary.
• Pass on pertinent information to next shift: Group information, current selling strategy, follow-up required for guests or shift responsibilities.
• Assist team with training, supplies and support in order to consistently provide Brand quality service.
• Register guests, assign rooms, & issue room keys.
• Make courtesy call to guests to assure their complete satisfaction with their room, etc.
• Schedule and make Wake-up Calls.
• Receive and transmit messages.
• Keep records of occupied rooms and guests’ accounts.
• Make and confirm reservations.
• Present statements to and collect payments from departing guests.
• Provide solutions to problems for guests, associates and management. Use empowerment to exceed associate/guest expectations and resolve conflicts.
• Schedule dry cleaning service, post to guest folio and deliver to guest rooms.
• Perform administrative functions for guests, i.e., faxing, coping, mailing, over-night mail service, and other clerical duties.
• Implement, monitor and carryout guest honors program.
• Clean and maintain organized work area. Stock all printers and restock any guest supplies needed at front desk.
• Clean, organize, and maintain lobby area (news papers, coffee table, clean doors, windows, etc. as necessary).
• Post grocery-shopping tickets.
• Coordinate meeting room function book; booking and quoting dates; coordinating with other department’s food and beverage setups including coordinating the room facility, setups and breakdown.
• Posting charges and expenses to the folio for the meeting room for guests.
• Deliver requested amenities to guest rooms (rollaway beds, cribs, pillows, blankets, towels, small amenity items, etc.).
• Verify bucket-check against computer information.
• Count drawers, make deposit drop verified by witness, and run initials.
• Close and balance shift.
• Communicate with Housekeeping Supervisor regarding early and late check-ins, checkouts, stay-overs, and special requirements for amenities.
• Document all maintenance related requests in the Maintenance Request Log/or Work Order Book.
• May perform housekeeping and minor maintenance duties as needed or requested by management.
• Use empowerment to exceed associate expectations and resolve conflicts.
• Remain highly visible and be readily available for guests at all times.
• Take initiative to offer assistance or answer questions throughout the hotel.
• Proper administration of key control.
• Willingness and ability to train new associates.
• Complete maintenance work orders and deliver to the supervisor in a timely manner.
• Thoroughly understand and implement the Brand service culture.
• Perform all shift checklist responsibilities.
• Support team members to ensure the team’s entire workload is completed daily.
• Perform other duties as required. The physical demands and work environment characteristics described here are representative of those that must be met by an associate to successfully perform the functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the job functions.
• Physical Environment:
• While performing the duties of this job, the associate is occasionally required to sit; regularly use hands to handle, or feel objects, tools, or controls; and talk and hear.
• The associate is regularly required to stand, walk, and reach with hands and arms.
• The associate must frequently lift and/or move up to 30 pounds.
• Specific vision abilities required by this job include close vision and the ability to adjust focus.
• The noise level in the work environment is usually moderate.
• Educational Background:
• High School Diploma or equivalent. Ability to read, write, speak, and understand the primary language of the workplace.

• License and Certifications:
• Valid Louisiana Driver’s License and an acceptable driving record.

• Experience:
• To perform this job successfully, an individual must be able to perform each duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the job functions.

• Personal Qualifications:
• Reasonable intelligence and emotional maturity.
• Ability to present oneself in a professional manner.
• Clean, well groomed, and neat appearance.
• Common sense and good judgement.
• Ability to communicate and work well with others
• To perform this job successfully, an individual must be able to perform each duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the job functions.
• Valid Louisiana Driver’s License and an acceptable driving record.
• High School Diploma or equivalent. Ability to read, write, speak, and understand the primary language of the workplace.
• Transportation
• Flexible

*

• Job Specifications:
• Ability to maintain confidentiality of business and financial matters and information related to the property, owner(s), partners, guests, associates, etc.
• Good interpersonal skills. Ability to work in a courteous, tactful and patient manner with other associates, management, guests, vendors, suppliers, and other members of the general public conducting business with the property.
• Ability to communicate effectively verbally and in writing and excellent telephone skills.
• Ability to work in a fast-pace, high-energy and demanding work environment.
• Basic knowledge of hotel operations or ability to learn quickly.
• Ability to work as a team player with all levels of associates.
• Dedicated, hard-working, self-motivated.
• Good time management skills; multi-tasks skills; ability to prioritize; and coordinate details.
• Flexibility to adjust work priorities as necessary.
• Practice safety standards at all times.
• Computer skills required.
• Skill in operation of tools and equipment listed below.
• Complete knowledge of Emergency Equipment Manual, i.e., utility and water shutoff equipment, fire alarm system/panel and emergency procedures, etc. This is intended to represent an accurate reflection of current job and potential job duties. Management reserves the right to revise the job description or to require other tasks to be performed outside of the outlined job description when circumstances change or additional duties are required.

To apply: Please reply to this job posting with your resume and contact information.

Job Types: Full-time, Part-time